Terms of Service

These terms apply to everyone who uses converticastudio.com, requests a free CRO audit, engages us for design or development work, or buys a Shopify theme from us. Using the site means accepting them.

Audits are provided free and without obligation on either side. We record them on a best-effort basis and aim to deliver within two to three business days, but no delivery date is guaranteed.

• An audit is professional opinion, not a warranty of results. Implementing it does not guarantee any change in conversion, revenue or traffic.
• We may decline a request — most often because the store is pre-launch, is not on Shopify, or is outside the categories we work in.
• By submitting a store you confirm you are authorised to share it with us for review.
• We may publish an audit as a teardown. If you would rather we did not, say so in the request and we will keep it private.

Paid work is governed by a written proposal that sets out scope, deliverables, timeline and fee. Where a proposal and these terms conflict, the proposal wins. Anything outside the agreed scope is quoted separately before it starts.

Engagements are invoiced against the schedule in the proposal, typically a deposit to reserve the slot and the balance on delivery. Invoices are due within fourteen days. Work may pause on overdue accounts.

Themes are $300 for one licence, with no tiers.

• One licence covers one Shopify store. Additional stores need additional licences.
• Included in the price: the theme files, the documentation, and ongoing updates and bug fixes.
• Not included: feature requests, customisation, and implementation. Those are quoted as custom development.
• You may modify a theme for your own store. You may not resell, redistribute or repackage it.
• Because a theme is delivered digitally and immediately, licences are non-refundable. Every theme has a full live demo — browse it before you buy.

On full payment, you own the deliverables produced specifically for your store. We retain ownership of our underlying tools, components, frameworks and theme code, and the right to reuse general know-how. Unless you ask us not to, we may show the work in our portfolio.

Timely access to your store, content and decision-makers, and a single point of approval. Delays in feedback or access move the timeline. Anything you supply — copy, imagery, product data — must be yours to use.

We perform our work with reasonable skill and care and will fix defects in our deliverables reported within thirty days of delivery. Beyond that, the site and everything on it is provided as is.

We are not liable for indirect or consequential loss, including lost profit or revenue. Where liability cannot be excluded, it is capped at the fees paid to us for the engagement in question.

Either side may end an engagement in writing. You pay for work completed up to that point; we hand over what has been produced. Theme licences already issued are unaffected.

We may update these terms; the date at the top of the page shows when they last changed. Questions about them go to hello@converticastudio.com.